Opticians Direct Reviews

Based on 103 customer reviews from our shopper community, Opticians Direct's overall rating is 4.26 out of 5 stars and 85% of reviewers recommend this brand, which indicates that most consumers are generally satisfied with their purchases.

4.3

103 Reviews

Overall Rating

5 Stars

76

4 Stars

6

3 Stars

6

2 Stars

2

1 Star

13

Good Value

0.0

Price & Quality

0.0

Shipping & Delivery

0.0

Customer Service

0.0

Return Policy

0.0

All Reviews (103)
user icon
Ted
May 12, 2023
"Very good"
Very good, trustworthy company! Thank you!
user icon
purpleladybug427
May 11, 2023
"Great glasses exactly what I was…"
Great glasses exactly what I was expecting with all the guarantees.
user icon
ranitzohara
May 11, 2023
"Fantastic prices"
Fantastic prices! Great products! Highly recommended!
user icon
Stevanovic
May 11, 2023
"I am pleasantly surprised to say my…"
I am pleasantly surprised to say my prescription Prada sunglasses came and are identical to the ones I compared them to in a walk-in opticians'. I placed my order on march 19th, and they arrived to canada on april 24th.

Initially I mistakenly ordered non-polarised lenses, but customer service was very helpful and allowed me to pay the balance of the correct lenses.

The prescription is correct!

I was genuinely worried that they would never arrive, or they would arrive damaged as there are many, many bad reviews haha.

I'm giving 4 stars because they used my billing address instead of my mailing address for delivery. In the end, I received them, but it was a day's worth of tracking them down.

I would consider ordering from them again!
user icon
alielizalde
May 11, 2023
"Customer service second to none"
Customer service second to none! I rang and asked if at all possible could I receive quick, lady was lovely and went above and beyond for me!
Designer glasses are fabulous aswell. Perfect transaction my third and won’t be my last.
user icon
LesterTurner
May 11, 2023
"Ray van"
Customer Services where really helpful and polite.
I would recommend this company to anyone kept in touch up 7ntil the glasses arrives 10 OUT OF 10
user icon
happybird304
May 11, 2023
"Fast and efficient service!"
Fast and efficient service!
user icon
purpletiger516
May 11, 2023
"Best price but slowish delivery..."
Best price but slowish delivery.... (16 days) though think this is in company tncs.
user icon
JamieHansen
May 11, 2023
"Highly recommend."
I was sceptical at first, but having ordered a pair of frames they’re very much authentic. They cut out the middleman by selling online which reduces the cost of designer frames. Customer service is quick and flexible. I sent back a pair as I was undecided and they held on to my money (at my request) until I found a more suitable pair and the exchange process was done in 48 hours.

I haven’t used their prescription service, but I assume that it will be comparable to other opticians.
user icon
beautifulzebra697
May 11, 2023
"Great price and speedy delivery."
Great price and speedy delivery.
user icon
mukherjeeakash000
May 11, 2023
"thank you for prompt and efficient…"
thank you for prompt and efficient service!
user icon
RossLopez
May 10, 2023
"Great product"
Great product, great price, quick delivery.
user icon
IrmaBanks
May 10, 2023
"Great price,fast delivery,very pleased"
Great price,fast delivery,very pleased
user icon
MarshaLong
May 10, 2023
"Great service and price"
Great service and price
user icon
annmoroz
May 10, 2023
"Don't buy from Opticians Direct"
I've been waiting for my glasses since mid April now nearly a month and despite the supplier sending the frames 2 weeks ago Opticians Direct don't seem to know where they are, all I get told when I chase up is they were sent 2 weeks ago just wait.

Just wait for what, this is ridiculous, they are cheaper than thier competition but they are useless, at the moment I've paid nearly £200 for nothing at all.

View More Reviews

What do you want to know about this brand?
review icon

Customer Reviews

a icon

Ask a Question

cookies tips
Welcome to WorthEPenny.com! We use cookies to better understand your preferences, optimize our website and services, enhance user experiences, personalize content and ads, and provide social media and other third-party features. If you want to learn more about cookies and why we use them, visit our Cookie Policy page.